State Farm® Insurance Agent Logan Beasley

"HORRIBLE experience! We had the same homeowner's coverage for 13+ years when I reached out to State Farm for a quote. The premium was substantially lower so we decided to move forward. The sales rep, David Sartwell, was responsive when we were looking for quotes, asked me a bunch of questions about our home and I was told the policy will be written. Once I received the binder, I sent a text to Mr. Sartwell asking when should I cancel my old policy. I was instructed to cancel it the following day, which I did. Approximately a week later I get an EMAIL telling me that my homeowner's policy will not be written unless I replace my roof and the binder will be canceled on May 19th. My previous insurance cannot reinstate since I canceled. I was never informed that there is a possibility that the policy may not be written. It took me over 2 days just to get Mr. Sartwell on the phone. I requested a call back from Logan Beasley, the owner a week ago....and I'm still waiting!!!! They don't answer the phone and the response time is NON EXISTENT!!! I regret ever switching my insurance to State Farm. The agent doesn't even have the courtesy to return my call. I filed a complaint with the state insurance commission, but I doubt anything will come of it. Beware of this agency!!! They are very responsive when they want your business, but should an issue arise, they are nowhere to be found. UPDATE: I've been shopping around for new coverage and 3 other local agents have guessed who the agent was when I explained the situation. I wish I knew this before I moved forward with them. Also, my initial policy was $1536 per year.....because of Logan Beasley's agency failure to tell me, my insurance is now $3041! Thanks!"

"Horrible customer service, need some paperwork and they lied about sending it over. They do not pick up the phone I have called all day even state-farm agents have tried to contact the office and no answer."

"Brandon was the best! He was so helpful and easy to work with!!"

"Great communication! Quick response time. David Sartwell is the bomb!"

"Horrible service. Purchased a new car on the first and they still have not removed my old car and replaced it with new car. Told them I was coming down to the office for a ins card and they said they would call the cops. Apparently Logan is not coming back due to some reason and underwriting is going over all old policies with a fine tooth comb. Buyer beware"

"Off the chain"

"worst branch"

"Best insurance company! Always helpful and available when I need them."

"Amazing people, great attitude!!"

"Everyone there is so friendly!!! Helpful, knowledgeable, and ready to help!"

"Great team to work with! Reliable and responsive!"

"Great place to do business, getting my policies started was so easy!"

"David was very professional and followed compliance by the letter."

"Beat my previous insurance price. Quick turn around time. Team (David) very knowledgeable, responsive, and kind."

"I received great customer service"

"Kaitlyn Riveland has amazing customer service!"

"Kaitlyn was very helpful when I called trying to see about rates because I was interested in a car insurance policy. Any question I had, she answered professionally and informatively. Really liked having her as a professional to help me."

"wonderful place to have insurance through!!!"

"Logan is great at what he does and his staff is awesome"

"great customer service!!! excellent staff working"

"Great customer services and the best company! Very satisfied :)"

"The best insurance in town, highly recommended."

"Great staff! Everyone is so friendly and professional"

"Great service from the staff at State Farm!!"

"Thanks to Yasmin for the great service and keep up the hard work!!!"